CableLabs DOCSIS Certification - FAQs
- What is Kyrio’s role with CableLabs Certification programs?
Kyrio is responsible for executing the testing for CableLabs Certification programs. Additionally, Kyrio handles the customer relationships and operations, including receiving devices, accepting payments, executing tests, and developing test program reports. These results are presented to the appropriate CableLabs Certification Board to determine whether or not a device should be certified, as has always been the case in the past.
This means that:
- Kyrio staff conducts testing for CableLabs Certification programs.
- Testing is conducted with the same thoroughness and quality as you have experienced in the past.
- The programs remain CableLabs Certification programs, with decisions being made by the appropriate CableLabs Certification Board.
- Does this mean CableLabs Certification programs will become Kyrio Certification programs?
Not at all! The Certification programs offered by CableLabs will continue to be CableLabs programs. CableLabs and its Certification Boards will determine what programs to offer and what requirements must be met for a device to become certified. In fact, as new CableLabs Specifications are developed, we expect to add more CableLabs Certification programs.
- To whom are devices submitted for Certification testing?
All devices are submitted to Kyrio rather than CableLabs; Kyrio will conduct the testing and manage the operation of various CableLabs Certification Programs.
- How do I get started with the certification process?
- Does this mean payments for CableLabs Certification testing should be made to Kyrio?
Yes. All invoices will come from Kyrio, and all payments should be made to Kyrio. If you need assistance in setting up payments to Kyrio, please contact us at email@example.com for help.
- How do you plan to accelerate the testing of DOCSIS 3.1 Certification submissions?
We have made several changes to the DOCSIS 3.1 Certification program in order to accelerate the completion of Certification testing. These changes include the following:
- In order to find critical issues sooner in Certification testing and to make the process more consistent, we have reorganized the sequencing of tests and are utilizing a two-phased testing strategy consisting of Core and Secondary Testing phases. This new two-phased approach began on July 14, 2017.
- The Core Testing phase consists of a set of critical tests that are conducted in the first phase of testing. This test set was developed to include tests in which we most often find that a failure will prevent the device from being certified. Once a device passes all tests in the Core testing phase, the device continues to Secondary Testing. Submitting companies are immediately informed of any failures during Core Testing and are given the opportunity to update their submission. Through this process, we are able to identify critical failures sooner, thus expediting the Certification testing cycle.
- Once a device successfully completes Core Testing, we complete the rest of DOCSIS 3.1 testing, referred to as “Secondary Testing.” Submitting companies will continue to be informed of any errors that are discovered. Because testing during this phase is less likely to uncover critical failures, it should be possible in most cases to complete the remaining testing without the submission requiring further updates. This two-phased testing approach allows us to more reliably predict the time necessary to complete Certification testing.
To summarize, these changes have allowed us to expedite the testing process to deliver devices to market in a timely manner and increase predictability while maintaining the program’s integrity.
- What are the fees for CableLabs Certification testing?
Please see the CableLabs Certification landing page for up-to-date pricing information.
- What communication can I expect?
We are constantly improving our processes for how we communicate your submission’s testing status in the Certification testing program. You will receive several communications from Kyrio on the status of your device throughout the Certification testing process. You will receive a confirmation that we have successfully received your submission for DOCSIS Certification testing, as well as weekly status updates with estimated timeline completion and any testing issues associated with your device in the testing process. You can also expect immediate communication from Kyrio regarding any failures discovered while testing.
- Is it still possible to conduct device updates during testing?
Yes. In the two-phased testing strategy for DOCSIS 3.1, if a failure is detected during Core Testing, then the device must be updated for an additional fee. If a failure is detected during Secondary testing, then the manufacturer has the option to conduct a device update and may do so for an additional fee. An updated device in either case will be regression tested before final results are submitted to the Certification Board for consideration. Note that all device updates will result in an unpredictable delay to Certification testing completion.
- Can devices still be submitted for Recertification?
Yes, absolutely! DOCSIS 3.1 Recertification submissions will roughly follow this same process, except the number of tests and the fee will be reduced.
- Will you be publishing a list of tests included in either Core or Secondary Testing?
Consistent with past practice, we test to ensure devices are built to the specification, not to pass a particular test. Therefore, we will not be publishing a specific list of tests to be conducted as any particular part of CableLabs Certification testing. However, the tests conducted for Core Testing will be things that are very central to the specification, critical for field deployment success and will cover a broad range of functionality with an emphasis on RF performance.
- Does Kyrio work with submitting companies to troubleshoot and understand any failures found during testing as CableLabs has always done?
Yes. This collaboration benefits the industry in getting devices to market as quickly as possible, and as such, Kyrio will work with submitting companies to characterize any failures found during certification testing on the submitted device without charge, just as is the case today. Additionally, if submitting companies would like to do testing beyond Certification, either before, during or after a certification submission, Kyrio now provides a mechanism to do so, on a standalone fee basis. Please contact firstname.lastname@example.org for more information.
- Does Kyrio offer other testing services?
Absolutely! In addition to CableLabs Certification, Kyrio provides a range of other certification programs – like SunSpec Alliance, Open Connectivity Foundation and Wireless Broadband Alliance certification – as well as a variety of customized testing programs, such as Wi-Fi, SDN/NFV, energy, DOCSIS pre-testing, and more. With Kyrio undertaking CableLabs Certification, all of these services can be offered in one place, from one lab and one team.
- Who are some of the key contacts for CableLabs Certification in Kyrio and CableLabs?
Jason Lauer, Vice President of Wireless and Test Services at Kyrio, is responsible for leading the team executing all of our wired and wireless testing offerings, including but not limited to CableLabs Certification programs.
Matt Schmitt, Principal Architect at CableLabs, will continue to be responsible for CableLabs Certification programs as a part of the R&D team at CableLabs, working with the Certification Boards to determine what programs to offer, the requirements for each program, and the appropriate submission options.